Norfolk Solar - who we are and how we operate

our trading ethics

A lot of the world’s destructive human activities are undertaken by unethical companies, focused purely on profits at the expense of all other considerations.

We believe that companies should be economically sustainable (profits ensure longevity for both the company, its employees and suppliers) but this shouldn’t be at the expense of workers rights, community welfare and the environment.

Norfolk Solar must buy goods and services in order to operate effectively and we try to choose wisely:

we never knowingly buy goods from companies employing child labour
where possible our work clothing is fairly traded, certified organic and purchased from local independent suppliers
all of the paper products we use are made from recycled paper or come from sustainable sources and are supplied by local businesses
many of the pens, pencils, rulers and other stationery we use are made from recycled materials or from biodegradable cornstarch plastic
we use a bank with a strong ethical and environmental policy

We also try to trade fairly and professionally with our customers:

we do not believe in pressure selling tactics
our activities are intended to limit environmental damage so we will not send you unsolicited and unnecessary glossy sales literature
we regularly review our products and installation procedures against relevant UK building regulations, water regulations, electrical installation regulations, British and EU standards and Health and Safety regulations
we take an honest and practical approach and will not offer you solar water heating if we believe it is not suitable for your circumstances or property

In addition, we’re keen to create a better future in other ways.

We work with key organisations including BRE, Logic Certification, BPEC Certification, the Centre for Alternative Technology, LILI, Cred, Renewables East, the Energy Savings Trust and many of the Norfolk District councils to improve the quality and choice in solar water heating products and services. This work includes public speaking, operating community focused workshops, participating in technical consultations and initiatives aimed at promoting renewable energy in domestic buildings.

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